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Advexure Phone Number: (855) 625-2055(855) 625-2055

Best DJI Dealer - AdvexureSUPPORT@ADVEXURE.COM

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Professional Aerial Drone Systems & Film Solutions | DJI's #1 Midwest & Southern California Authorized Dealer


Advexure Return Policy

Upon purchasing products or services provided by Advexure, you, the Customer, agree to following policies and procedures for product returns.

Returns

Here at Advexure we do everything we can to ensure a positive experience. We accept returns on all products for a period of 30 days with an RMA number. All product must be in new condition, in its original box or packaging, and include all original accessories, cables, manuals, packaging material, etc. Aerial platforms that have been previously flown or show any signs of use will not be accepted. Any and all items that are received and do not meet the condition described in the submitted RMA request will not be accepted and will be the buyer’s responsibility to arrange recovery of the product from Advexure. Please note, any product that is received by Advexure without an RMA number will not be accepted.

On rare occasions a product shipped by Advexure arrives to a customer DOA (Dead on Arrival), meaning that the hardware product shows symptoms of a hardware failure, preventing basic operability, upon its first use out of the box. If a product has been received and shows symptoms of being DOA, the customer must submit an RMA request within 10 days following a confirmed delivery. DOA items will be repaired or exchanged at the discretion of Advexure for the same model or the manufacturer’s equivalent model. Following this period, all warranty requests must be directed to the manufacturer. Advexure will provide a prepaid return shipping label for all returns on DOA items following the acceptance of the customer’s RMA request and expedite the repair or exchange process as quickly as possible.

Advexure is not responsible in any way for the use, misuse, or any injury or damage to persons or property from use of any equipment purchased at Advexure.com. Returns are voided if any product packaging is opened, any of the boards are tampered with or if a customer installs or modifies any parts/pieces of their products. Advexure does not provide any warranties whatsoever and defers to the manufacturer for any complaints/warranties/guarantees as Advexure does not make, manufacture, or fabricate any of the products found herein unless specified.

Return Shipping Costs

Advexure will only provide a prepaid return shipping label for product that is deemed DOA through the Customer’s RMA request. Return shipping and insurance costs for all authorized returns are the full responsibility of the Customer. All return shipments must be sent using a traceable shipping method. Original shipping costs are non-refundable. If a refund is granted, original shipping costs will be deducted from your original purchase amount. This applies to orders that qualify for free shipping as well.

Refunds

Once your item is received by Advexure it will be inspected within 24-48 hours of its arrival and you will be notified that we have received your item. After the inspection process is complete we will provide an immediate update on the status of your refund.

 

DJI Ronin 2 – The FreeFly MōVI Pro Killer?

The MōVI Freefly Pro dies with the long awaited addition to the DJI Ronin line: the DJI Ronin 2. And coming in at an unofficial, but likely lower price point than other professional camera gimbal stabilization systems– like the Freefly MōVI Pro–it’s sure to be a game-changing tool for filmmakers everywhere. The DJI Ronin 2…

DJI Goggles – FPV Drone Video Glasses

DJI Goggles – FPV Drone Video Glasses

DJI continues its industry leading innovation in unmanned aerial and film technology with the recent announcement and release of the brand new DJI Goggles – a wearable headset that can connect with your drone’s camera and offers FPV (first-person view) video piloting vision that delivers an incredibly immersive flight experience.

DJI CrystalSky – Ultra-Bright Drone Video Monitor

DJI CrystalSky – Ultra-Bright Drone Video Monitor

All new DJI CrystalSky Monitor, ultra-bright drone video. Offers crystal clear HD video playback out in the field. The DJI CrystalSky Monitor is the drone pilot’s ultimate video screen. Stay tuned for CrystalSky updates, availability, stock status and more.

DJI Matrice 200 Series – Professional Inspection Drones

DJI Matrice 200 Series – Professional Inspection Drones

The DJI Matrice 200 Series Drones have been released to the public today and are sure to impress the professional drone user. This multi-purpose professional and commercial series of drones is designed to meet the demands of enterprise users for aerial inspections and data collection. Learn more about Matrice 200 Availability, Price, and how to buy the Matrice 200.

DJI Inspire 2 – Best Commercial Camera Drone?

DJI Inspire 2 – Best Commercial Camera Drone?

DJI unveiled the second generation of its Inspire series and it may just be the most impressive drone we’ve ever seen. Over the past 2 years, DJI Inspire 1 owners have thrived on the best professional camera drone on the market and that drone just got even better. The Inspire 2 Drone is now in stock and ready to ship from Advexure.

Advexure is a top-tier, industry leading online aerial drone retailer. We are one of the largest DJI Authorized Dealers in the United States, serving as a go-to DJI Dealer in Los Angeles and the west coast. Composed of a team of drone experts, we're here to help with all of your UAV drone needs.

Drone Experts: Available 7 days a week by email, phone, and live chat

Quick Contact

Phone: (855) 625-2055
Email: support@advexure.com

Locations
Showroom/Pickup - West LA
Warehouse - Culver City

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