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Professional Aerial Drone Systems & Film Solutions | DJI's #1 Midwest & Southern California Authorized Dealer


Advexure Return Policy

Upon purchasing products or services provided by Advexure, you, the Customer, agree to following policies and procedures for product returns.

Returns

Here at Advexure we do everything we can to ensure a positive experience. We accept returns on all products for a period of 30 days with an RMA number. All product must be in new condition, in its original box or packaging, and include all original accessories, cables, manuals, packaging material, etc. Aerial platforms that have been previously flown or show any signs of use will not be accepted. Any and all items that are received and do not meet the condition described in the submitted RMA request will not be accepted and will be the buyer’s responsibility to arrange recovery of the product from Advexure. Please note, any product that is received by Advexure without an RMA number will not be accepted.

In the event that a product shipped by Advexure arrives to the customer DOA (Dead on Arrival), the customer must submit an RMA request within 7 days following a confirmed delivery. DOA items will be repaired or exchanged at the discretion of Advexure for the same model or the manufacturer’s equivalent model. Following this period, all warranty requests must be directed to the manufacturer. Advexure will provide a prepaid return shipping label for all returns on DOA items following the acceptance of the Customer’s RMA request.

Advexure is not responsible in any way for the use, misuse, or any injury or damage to persons or property from use of any equipment purchased at Advexure.com. Returns are voided if any product packaging is opened, any of the boards are tampered with or if a customer installs or modifies any parts/pieces of their products. Advexure does not provide any warranties whatsoever and defers to the manufacturer for any complaints/warranties/guarantees as Advexure does not make, manufacture, or fabricate any of the products found herein unless specified.

Return Shipping Costs

Advexure will only provide a prepaid return shipping label for product that is deemed DOA through the Customer’s RMA request. Return shipping and insurance costs for all authorized returns are the full responsibility of the Customer. All return shipments must be sent using a traceable shipping method. Original shipping costs are non-refundable. If a refund is granted, original shipping costs will be deducted from your original purchase amount. This applies to orders that qualify for free shipping as well.

Refunds

Once your item is received by Advexure it will be inspected within 24-48 hours of its arrival and you will be notified that we have received your item. After the inspection process is complete we will provide an immediate update on the status of your refund.

 

DJI CrystalSky – Ultra-Bright Drone Video Monitor

DJI CrystalSky – Ultra-Bright Drone Video Monitor

All new DJI CrystalSky Monitor, ultra-bright drone video. Offers crystal clear HD video playback out in the field. The DJI CrystalSky Monitor is the drone pilot’s ultimate video screen. Stay tuned for CrystalSky updates, availability, stock status and more.

DJI Inspire 2 – Best Commercial Camera Drone?

DJI Inspire 2 – Best Commercial Camera Drone?

DJI unveiled the second generation of its Inspire series and it may just be the most impressive drone we’ve ever seen. Over the past 2 years, DJI Inspire 1 owners have thrived on the best professional camera drone on the market and that drone just got even better. The Inspire 2 Drone is now in stock and ready to ship from Advexure.

DJI’s Largest Drone Series Expands with DJI Matrice 600 Pro

DJI’s Largest Drone Series Expands with DJI Matrice 600 Pro

DJI’s largest drone, the DJI Matrice 600 has been updated with new capabilities for enhanced flight performance and better loading capacity. The DJI Matrice 600 now comes pre-installed with its landing gear, arms, as well as antennas which helps to reduce the setup time and get you up in the air quicker than ever before with professional heavy-lift platforms.

DJI Mavic Pro – Is It The Best Drone You Can Buy in 2016?

DJI Mavic Pro – Is It The Best Drone You Can Buy in 2016?

It’s been a few weeks since the new Mavic Pro Drone from DJI was released and this drone has been all the buzz! You are maybe reading this article because you are wondering what makes the Mavic Pro such a special drone and why drone experts are saying that the Mavic Pro is now the…

DJI Expands Osmo with Range of New DJI Osmo Accessories

DJI Expands Osmo with Range of New DJI Osmo Accessories

Following the release of GoPro’s all new Karma Drone with a handheld stabilizer that was released on Monday, DJI has announced the release of a bundle of new DJI Osmo accessories. GoPro’s Karma Grip is quite similar to the DJI Osmo but with the release of a handful of new accessories, DJI looks to stay ahead of the competition with its wide range of mounting accessories for the Osmo.

Advexure.com is a top-tier, industry leading online aerial drone retailer. We are one of the largest DJI Authorized Dealers in the United States, serving as a go-to DJI Dealer in Los Angeles, New York and Wisconsin. Composed of a team of drone experts, we're here to help with all of your UAV drone needs.

Drone Experts: Available 7 days a week by email, phone, and live chat

Quick Contact

Phone: (855) 625-2055
Email: support@advexure.com

Warehouse Locations
Los Angeles, California
New York, New York
Sheboygan, Wisconsin

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